How to disagree without being disagreeable : getting your point across with the gentle art of verbal self-defense / Suzette Haden Elgin.

By: Elgin, Suzette Haden, 1936-Material type: TextTextPublisher: [United States] : Wiley, [1997]Copyright date: ♭1997Description: xii, 190 p. : ill. ; 24 cmContent type: still image | text Media type: unmediated Carrier type: volumeISBN: 0471157015 (cloth : acidfree paper); 0471157058 (pbk. : acidfree paper)Subject(s): Self-defense | Verbal behavior | Interpersonal relations | Conflict management | Communication | Interpersonal communication | Interpersonal conflict | Verbal self-defense | Verbal self-defense | Interpersonal conflict | Interpersonal communicationAdditional physical formats: Online version: How to disagree without being disagreeable.DDC classification: 153.6 LOC classification: BF637.V47 | E4314 1997Online resources: Table of Contents | Publisher description | Contributor biographical information
Partial contents:
1. Is Hostile Language Bad? -- 2. Is Hostile Language Necessary? -- 3. Detachment -- 4. Listening -- 5. Metaphors -- 6. Using the Satir Modes -- 7. Using Presuppositions -- 8. Managing the Verbal Attack Patterns -- 9. Reducing Tension, Increasing Rapport -- 10. Conclusion.
Summary: Getting your point across with the gentle art of verbal self-defense.
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Item type Current library Call number Status Date due Barcode
wnor- Book Northam
Northam Adult Nonfiction 		153 .6 ELG (Browse shelf(Opens below)) Available AL4200022944XB

Includes bibliographical references (p. 171-181) and index.

1. Is Hostile Language Bad? -- 2. Is Hostile Language Necessary? -- 3. Detachment -- 4. Listening -- 5. Metaphors -- 6. Using the Satir Modes -- 7. Using Presuppositions -- 8. Managing the Verbal Attack Patterns -- 9. Reducing Tension, Increasing Rapport -- 10. Conclusion.

Getting your point across with the gentle art of verbal self-defense.

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