Library analytics and metrics : using data to drive decisions and services / edited by Ben Showers.

Contributor(s): Showers, Ben [editor.]Material type: TextTextPublisher: London : Facet Publishing, 2015Copyright date: ©2015Description: xxxi, 176 pages : illustrations ; 24 cmContent type: text | still image Media type: unmediated Carrier type: volumeISBN: 9781856049658Subject(s): Web usage mining | Libraries -- Evaluation | Library statistics | BibliometricsDDC classification: 025.1021
Contents:
Introduction: Getting the Measure of Analytics and Metrics -- 1. Library Data: Big and Small -- 2. Data-Driven Collections Management -- 3. Using Data to Demonstrate Library Impact and Value -- 4. Going Beyond the Numbers: Using qualitative research to transform the library user experience -- 5. Web and Social Media Metrics for the Cultural Heritage Sector -- 6. Understanding and Managing the Risks of Analytics -- 7. Conclusion: Towards a data-driven future?
Summary: This book will inform and inspire librarians, archivists, curators and technologists to make better use of data to help inform decision-making, the development of new services and the improvement of the user experience. With the wealth of data available to library and cultural heritage institutions, analytics are the key to understanding their users and improving the systems and services they offer. Using case studies to provide real-life examples of current developments and services, and packed full of practical advice and guidance for libraries looking to realize the value of their data, this is an essential guide for librarians and information professionals. Library Analytics and Metrics brings together a group of internationally recognized experts to explore some of the key issues in the exploitation of data analytics and metrics in the library and cultural heritage sectors.
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Item type Current library Call number Status Date due Barcode
wnor- Book Northam
Northam Adult Nonfiction 		025.1 LIB (Browse shelf(Opens below)) Available 31111062511504

Includes bibliographical references and index.

Introduction: Getting the Measure of Analytics and Metrics -- 1. Library Data: Big and Small -- 2. Data-Driven Collections Management -- 3. Using Data to Demonstrate Library Impact and Value -- 4. Going Beyond the Numbers: Using qualitative research to transform the library user experience -- 5. Web and Social Media Metrics for the Cultural Heritage Sector -- 6. Understanding and Managing the Risks of Analytics -- 7. Conclusion: Towards a data-driven future?

This book will inform and inspire librarians, archivists, curators and technologists to make better use of data to help inform decision-making, the development of new services and the improvement of the user experience. With the wealth of data available to library and cultural heritage institutions, analytics are the key to understanding their users and improving the systems and services they offer. Using case studies to provide real-life examples of current developments and services, and packed full of practical advice and guidance for libraries looking to realize the value of their data, this is an essential guide for librarians and information professionals. Library Analytics and Metrics brings together a group of internationally recognized experts to explore some of the key issues in the exploitation of data analytics and metrics in the library and cultural heritage sectors.

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