Modern civility : etiquette for dealing with annoying, angry, and difficult people / Cynthia W. Lett.
Material type:
TextPublisher: New York, NY : Skyhorse Publishing, [2013]Copyright date: ©2013Description: x, 167 pages ; 23 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781626364127 (pbk.); 1626364125 (pbk.)Subject(s): Interpersonal relations | EtiquetteDDC classification: 395 Summary: SELF-HELP & PRACTICAL INTERESTS. Here are hundreds and hundreds of real people's most common complaints and the proper responses to them. Written by an eminent etiquette expert, it is a guide to how to behave well and, more importantly, how to respond to bad behavior. What are the right rules for the coffee machine at work? Why do husbands always drink from the milk carton? Why are so many retail clerks rude? This book explains the reasons behind - and, more importantly, explains the proper responses to - all the most common irritations. Whether you are the matriarch of an unruly family trying to keep order, or an office worker just trying to figure out how to deal with pushy or messy colleagues, this is a book for you. It's as funny as it is useful.
| Item type | Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| wnor- Book | Northam Northam Adult Nonfiction | 395 LET (Browse shelf(Opens below)) | Available | 31111060576384 |
Includes bibliographical references.
SELF-HELP & PRACTICAL INTERESTS. Here are hundreds and hundreds of real people's most common complaints and the proper responses to them. Written by an eminent etiquette expert, it is a guide to how to behave well and, more importantly, how to respond to bad behavior. What are the right rules for the coffee machine at work? Why do husbands always drink from the milk carton? Why are so many retail clerks rude? This book explains the reasons behind - and, more importantly, explains the proper responses to - all the most common irritations. Whether you are the matriarch of an unruly family trying to keep order, or an office worker just trying to figure out how to deal with pushy or messy colleagues, this is a book for you. It's as funny as it is useful.
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