Administrative assistant's and secretary's handbook / James Stroman, Kevin Wilson, Jennifer Wauson.

By: Stroman, JamesContributor(s): Wilson, K. (Kevin), 1958- | Wauson, JenniferMaterial type: TextTextPublisher: New York : American Management Association, [2014]Copyright date: ©2014Edition: Fifth editionDescription: xviii, 530 pages : illustrations ; 27 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9780814433522; 0814433529Subject(s): Secretaries -- Handbooks, manuals, etc | Office practice -- Handbooks, manuals, etcDDC classification: 651.3 LOC classification: HF5547.5 | .S8163 2014Summary: SECRETARIAL & OFFICE SKILLS. From managing the phones, coordinating meetings, and preparing presentations to planning events, crafting clear business communications, and deciphering legal documents, administrative assistants need to be everything to everyone, all the time. Long the gold standard for office professionals seeking to improve their performance and enhance their value to employers, this comprehensive guidebook is the definitive source of information on topics including: creating graphics, charts, and presentations; Microsoft Word, Excel, Outlook, and Publisher; Web conferencing; Electronic and paper filing systems; Recordkeeping; Research skills; Travel arrangements; Meeting planning and management; Business math; Computer and software troubleshooting; and much more.
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Includes bibliographical references and index.

SECRETARIAL & OFFICE SKILLS. From managing the phones, coordinating meetings, and preparing presentations to planning events, crafting clear business communications, and deciphering legal documents, administrative assistants need to be everything to everyone, all the time. Long the gold standard for office professionals seeking to improve their performance and enhance their value to employers, this comprehensive guidebook is the definitive source of information on topics including: creating graphics, charts, and presentations; Microsoft Word, Excel, Outlook, and Publisher; Web conferencing; Electronic and paper filing systems; Recordkeeping; Research skills; Travel arrangements; Meeting planning and management; Business math; Computer and software troubleshooting; and much more.

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