000 02528cim a2200481 i 4500
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008 161207s2016 miunnnne z n eng d
019 _a000059665086
020 _a9781536623734
020 _a1536623733
040 _aWWBK
_beng
_erda
082 0 0 _a302.34/6
_223
099 _a302.346
_bBEN
100 1 _aBenjamin, Ben E.,
_d1944-
_eauthor.
_952258
245 1 0 _aConversation transformation /
_cBen E. Benjamin, Ph.D, Amy Yeager and Anita Simon, Ed.D.
246 3 4 _aConversation transformation :
_brecognize and overcome the 6 most destructive communication patterns.
264 1 _aGrand Haven, Michigan :
_bMcGraw-Hill Education on Brilliance Audio,
_c[2016]
264 4 _c℗2016.
264 4 _c©2012.
300 _a6 CDs (7 hr., 23 min.) :
_bdigital ;
_c12 cm.
336 _aspoken word
_bspw
_2rdacontent.
337 _aaudio
_bs
_2rdamedia.
338 _aaudio disc
_bsd
_2rdacarrier.
500 _aUnabridged.
500 _aTitle from disc label.
500 _aCompact discs.
520 _aBUSINESS COMMUNICATION & PRESENTATION. Failed conversations can take a heavy toll on our professional and personal lives, threatening to damage relationships, erode trust, and make it impossible to resolve conflicts, reach decisions, or achieve mutual understanding. Conversation Transformation gives you practical guidelines for managing the six most common (and aggravating) conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. Each skill-building chapter guides you through a three-step process for replacing unconstructive habits with more effective responses: AWARENESS- Learn to recognize an ineffective communication pattern the instant it occurs. ACTION- Use specific new strategies to turn the conversation in a better direction. PRACTICE- Engage in repeated, structured practice to turn those actions into new habits.
511 0 _aPerformed by Christopher Prince.
650 0 _aConversation.
_949076
650 0 _aOral communication.
_952259
655 7 _aAudiobooks.
_2lcgft.
_92125
700 1 _aYeager, Amy,
_d1975-
_eauthor.
_952260
700 1 _aSimon, Anita,
_d1936-
_eauthor.
_952261
700 1 _aPrince, Christopher,
_enarrator.
_952262
907 _a.b47647322
_lp
_c-
902 _a180522
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_ei
_f-
_g0
945 _lp4nor
_n10-03-2017 sent to P4NOR
_i31111069256954
_t2
_p$25.33
_r-
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942 0 0 _01